I aim to shape products, interfaces and services that mediate meaningful dialogues between people, systems and their environments within everyday life.
Over the course of this fall term, my graduate studio workshop, lead by Elaine Ann of Kaizor Innovation, was sponsored by the Hong Kong government’s Efficiency Unit to create a “One Stop Shop” employment centre in which all employment services are centralized in one location. This collaboration was the first of its kind in Hong Kong with the aim to inspire the goverment with innovative ideas and to demonstrate the importance and value of design collaboration.
The aim of the One Stop Shop is to improve the job seeking experience for users and to improve the operational efficiency for government staff. Through a 3.5 month process we started with user research by interviewing users and staff and conducting on-site interviews then analyzed user needs and identified problems with the existing process. With my partner, we used these insights to inform out concept designs from a service and system approach, and held an interim concept presentation for our clients. The clients were incredibly receptive of my team’s concepts and presentation, which was a great sign. For our final presentation we focused on a few important interaction points to flesh out the design details, and presented a comprehensive, persuasive and compelling arguments for our complete design solutions. In the end, my partner and I won the silver award and a cash prize of HKD $12,000. Next spring our projects will be published in a book to be circulated through all the government departments.
What a wonderful experience for a school project.
Dan Boyarski, former head of Carnegie Mellon’s School of Design, visited HK PolyU as a guest lecturer over the past three weeks to conduct a design studio workshop with my class. We were asked to collect data about ourselves over five days to create a visual representation. In this sense, it becomes information design in the form of a self-portrait.
I tracked the locations I visited, my routes and the modes of transportation I took, then sketched out my patterns following the form of the Hong Kong map. I also kept track of the times at which I travelled so I considered the use of colour to differentiate the different days and times of travel.
Because of the rich data set I had collected, it was important to convey the information on both a macro and micro level for the viewers. Macro view gives a big-picture idea of the data set (the map pattern), while micro view communicates the details of my travels, such as the date, time, exact location, duration. I created a colour-coded timeline to engage viewers on the micro level, which also acts as a legend for the line colours and types on the map.
I presented the final piece as a printed poster 23″ x 16.5″.